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Cristina was knowledgeable and professional; she was respectful and very helpful. My washer pump continually runs. Cristina found there was a known issue with the washing machine and gave me options on how to handle. I would highly recommend Cristina for all my appliances repairs.
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Cristina did an amazing job removing my fear of calling someone we never dealt before. She is one of a kind, her quality of service is genuine and sincere. She explained what was the issue and how it is going to look like. She restored my trust in the industry that is saturated with dishonest and will hit you once kind of service. Thank you Cristina for not just fixing our washing machine but also for being prompt, courteous and honest. Also, thank you to Penny who answered my call and arrange the schedule. Thank you both!
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Christina is the most pleasant and and professional technician!! This is the forth time she has been to our home here in Corte Bella. Hands down best customer service! We highly recommend her with Appliance Works! Thank you, June & Lee
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Christina is very knowledgeable and efficient and explains what she’s doing and why she’s doing it.
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Cristina came out to look at an electric oven that stopped working. Even though the oven is over 10 years old, she did some research and found a possible replacement part. Came back the following week with another Appliance Works employee and they pulled the oven out. After replacing the part, oven did not work so she said she would go back to the office and get other opinions. She called and said a different part might be needed and came out again the following week. Problem still not fixed but it was decided maybe the bad board affected the replacement part so another replacement had to be ordered. Came back again the following week with more A.W. people who pulled the oven, ran more tests and replaced a part. Success! Overall, I think it was about 3 weeks, start to finish but no one gave up. We're very greatful as getting the oven fixed saved us a few thousand dollars over getting it replaced. We will definitely use again if any more problems come up. Thanks to everyone.
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Bosch Dishwasher Loud noise when trying to drain
Amana Washer Drain pump keeps running
